Your Privacy Matters — Our Commitment to Protecting Your Information

Effective Date: April 2025

Who Are We

JC Interiors and Maintenance is a home improvement company specialising in kitchen renovations, bathroom renovations, flooring, roofing, and exterior rendering services across Essex and East London.

Our website address is: https://jc-interiors-and-maintenance.co.uk.

1. Information We Collect

We may collect and process the following personal information when you use our website or services:

  • Contact information (such as name, email address, phone number)
  • Message content you provide through our contact forms
  • Technical information (IP address, browser type, operating system, referring URLs)
  • Usage data about how you interact with our site (pages visited, time spent, etc.)
  • Cookies and similar technologies (see Section 6 below)

    • 2. How We Use Your Information

    We use your information for:

  • Responding to your inquiries or requests
  • Providing services you have requested
  • Improving our website and services
  • Ensuring website security and preventing fraud
  • Complying with legal obligations

    • We will never sell your personal data.

    3. Lawful Bases for Processing

    Under UK GDPR, we rely on the following lawful bases to collect and process your data:

  • Consent — when you actively provide your information (e.g., submitting a contact form)
  • Contract — if processing is necessary to perform a contract with you
  • Legitimate Interests — for website security, analytics, and service improvements
  • Legal Obligation — if required by law enforcement or applicable regulation

    • 4. Sharing Your Information

    We may share your information with:

  • Our service providers (such as website hosting and email services) strictly for business operations
  • Legal authorities if required by law
  • No third-party marketing companies

    • 5. Data Retention

    We only retain personal data for as long as necessary:

  • Contact form submissions: up to 12 months
  • Website logs (technical data): up to 12 months

    • After that, data is securely deleted or anonymized.

    6. Cookies and Tracking

    Our website uses cookies to:

  • Ensure site functionality
  • Analyze site traffic (e.g., via basic analytics)

    • You can control cookies through your browser settings. By using our site, you consent to the use of cookies unless you disable them.

    For full details, please refer to our Cookie Policy.

    7. Your Rights

    You have the following rights regarding your personal data:

  • Right to access
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

    • To exercise your rights, please contact us at: Johnboychurch@aol.com.

    8. Security

    We implement appropriate technical and organizational measures to protect your data. However, please be aware that no method of online transmission is completely secure.

    9. Third-Party Links

    Our site may contain links to external websites. We are not responsible for the privacy practices of these third parties.

    10. Contact

    If you have any questions about these Terms, please contact us:

    Email Us: Johnboychurch@aol.com

    Website: https://jc-interiors-and-maintenance.co.uk